Category Archives: Opinion

Hello? Customer Service, Please?

“Hello? Customer service, please?” Do you ever feel helpless calling a company and trying to work your way through an automated phone tree to speak to an actual person that...

Dear, 2021: Please Be Kind

Last month, we ran a series of letters to the year that was entitled, Dear 2020. This letter is from coach, color commentator and horseman of many hats Frank Madden...

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